All payments on this website are processed automatically via PayPal. PayPal offers an industry standard secure on-line payments system. You can use any credit or debit card to pay via PayPal.
UK cheques can also be accepted as a method of payment or BACS. (Bank to bank transfer). Please contact me if you would like to pay using this method.
You can be assured that your order will be suitable packaged to prevent damage during transit. Items will be packaged in the following ways:
Fine Art Print orders will be carefully rolled, wrapped in tissue paper and then sealed inside a protective wide cardboard roll tube.
Framed prints are professionally shrinkwrapped using Polyolefin and then boxed in strong protective cardboard.
Book orders will be protected with plastic supports and placed within a jiffy bag.
I endeavour to despatch all print orders within 5 working days of placing an order. If for any reason there is a delay, I will contact you by email to advise. In reality the majority of myr orders are despatched much sooner than 5 working days.
Delivery within the UK is included for all print orders. Fine Art Prints are despatched by Royal Mail 1st Class Recorded Post; you will be emailed to advise when your print has been shipped. Framed prints will be delivered via Courier; after you have made your order we will contact you via email to arrange a convenient delivery day.
For all international shipping orders, a surcharge will apply to cover the cost to your destination. If you are an international customer please contact me when you are ready to submit your order.
If for any reason you are unsatisfied with your order please return the item(s) in as-new condition within 7 days of receipt. Upon receipt of the returned item I will be happy to offer you a choice of either a replacement, or a full refund.
Upon making an order the following personal information may be stored on our records:
• contact information including email address
• postal addresses for shipping and billing purpose.
I will not sell, distribute or lease your personal information to any third parties, unless we are required by law to do so. Your email address may be used occasionally to send promotional news relating to Robert Dutton Photography.
You are welcome to contact me to let me know if your personal details change or if you would like to be removed from this list.
For further information regarding personal information security please click here and visit the privicy policy relating to this web site.